King's College London, King's Business School
London, United Kingdom
As technology becomes increasingly advanced, there is a growing need to consider how different
technologies can optimise business outcomes while supporting workforce engagement, enhancing job
quality & providing ‘good work’. Macro external factors such as the global pandemic, which accelerated
changes in how technology is used in many organisations, as well as rising skills & labour shortages, plus the need to operate more sustainably, make responsible investment in technology even more important.